Privacy Policy

Last updated: March 25, 2026

At Florida Hitech Services Inc, we respect the privacy and protect the personal, financial, and documentary information of our clients, prospects, and users. This Privacy Policy explains what information we collect, how we use it, with whom we share it, how we protect it, how long we retain it, and what rights the user may have under applicable law.

This Policy applies to the use of our website, forms, communications, credit consulting services, digital tools, and our consulting agent for operational, analytical, and documentary support.

By accessing our website, using our services, creating an account, uploading documents, or sending us information, you accept the practices described in this Policy, to the extent permitted by applicable law.

1. Who We Are

Florida Hitech Services Inc provides administrative support services, credit consulting, document review, file organization, draft preparation, and technical assistance in processes related to credit reports and associated documentation.

2. Information We Collect

a) Personal identification information

Name, address, email, phone number, date of birth, and other information necessary to identify the user and manage their file.

b) Account information

c) Financial and credit information

Credit reports, credit scores when provided, account history, balances, tradelines, collections, hard inquiries, bureau letters, creditor or collector responses, and other information related to the user's credit situation.

d) Documentary information

IDs, proof of address, affidavits, dispute letters, regulatory documents, forms, files uploaded by the user, images, screenshots, attachments, and any material submitted for analysis, organization, or document preparation.

e) Communication information

Emails, submitted forms, messages, follow-up notes, support requests, interaction records, and other communications between the user and the company.

f) Technical and usage information

IP address, browser, device, operating system, pages visited, access times, activity logs, usage metrics, cookies, and similar data when the user interacts with our site or platforms.

g) Payment information

Data related to payments, billing, subscriptions, payment status, and transactions. Sensitive financial payment information may be processed by specialized external providers and not necessarily stored directly by us.

3. How We Collect Information

Directly from the user
When the user creates an account or completes forms
When the user uploads reports, letters, or other documents
When the user interacts with our site or tools
Through authentication, payment, storage, analytics, and support providers
From operational communications related to the service

4. How We Use Information

Create, manage, and maintain the user's account
Provide credit consulting and document support services
Analyze credit reports and detect possible inconsistencies, negative items, or matters requiring review
Organize files and classify documentation
Prepare drafts, summaries, letters, affidavits, and other operational materials
Respond to inquiries and provide support
Verify identity and prevent fraud
Process payments and manage subscriptions
Maintain internal records, quality control, security, and compliance
Improve our services, website, automations, and internal processes
Comply with legal, regulatory, contractual, or defense obligations

5. Use of the Consulting Agent and Technological Tools

Florida Hitech Services Inc may use a consulting agent and other technological tools, including automation and document support systems, to assist with tasks such as:

File classification
Information summarization
File organization
Draft generation
Technical report review support
Assistance with communications and administrative follow-up

6. Basis for Processing

We process the user's information when:

It is necessary to provide the requested services
The user provides it voluntarily
It is necessary to comply with legal or regulatory obligations
It is necessary to protect security, prevent fraud, or maintain service integrity
There is consent, authorization, or instruction from the user when applicable

7. With Whom We Share Information

We do not sell our clients' personal information. We may share information only in the following cases:

With employees, contractors, and authorized personnel who need access to operate the service
With payment, hosting, authentication, messaging, storage, document generation, automation, analytics, technical support, and security providers
With credit bureaus, creditors, collectors, regulatory entities, or other third parties when the user requests or authorizes a process that requires it
When necessary to comply with a legal, judicial, regulatory, or security obligation
In case of corporate reorganization, merger, asset sale, or restructuring, subject to reasonable confidentiality
When necessary to investigate fraud, abuse, misuse of the service, or contractual breach

8. External Providers

We may use third parties for infrastructure, authentication, storage, payment, support, and technology tool services. Processing by these providers is limited to service operation, security, maintenance, billing, and related operations. While we endeavor to work with appropriate providers, the policies and practices of those third parties may also influence data processing according to their own terms and policies, to the extent permitted by law.

9. Information Security

We adopt reasonable administrative, technical, and physical measures to protect information against unauthorized access, loss, destruction, alteration, misuse, or unauthorized disclosure. These measures may include access controls, authentication, encryption where appropriate, monitoring, vendor management, training, and internal access restrictions. Even with reasonable measures, no system can guarantee absolute security.

10. Data Retention

We retain information for as long as reasonably necessary to:

Provide the services
Maintain the user's account
Preserve operational file history
Comply with legal, tax, regulatory, or contractual obligations
Resolve disputes
Prevent fraud
Assert or defend legal rights

11. Secure Deletion and Disposal

When information is no longer needed, we may delete, destroy, anonymize, or de-identify it in a reasonable and secure manner. If the company maintains consumer reports or records derived from them for commercial purposes, the Disposal Rule requires adopting appropriate measures for secure disposal of such information to prevent unauthorized access or use.

12. Account Deletion

The user may request closure or deletion of their account through available procedures. However, we may retain certain information when necessary to:

Comply with the law
Complete pending transactions
Maintain billing records
Prevent fraud
Resolve disputes
Enforce contracts
Meet regulatory or audit requirements

13. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Remember sessions and preferences
Improve security
Analyze traffic and performance
Facilitate site features
Measure interaction with content and forms

14. Minors

Our services are not directed to minors without the involvement of a parent or guardian when legally required. We do not knowingly collect information from minors for credit consulting purposes without sufficient legal basis.

15. Transfers and Third-Party Processing

Information may be processed on servers, platforms, or providers located in various jurisdictions, to the extent necessary to operate the service, always under reasonable security, confidentiality, and limited use measures in accordance with our operations.

16. Security Incidents

If we detect a security incident, we may investigate, contain, remediate, and notify in accordance with our legal and operational obligations. Any notification to the user or authorities will be made when applicable law requires it or when reasonably appropriate.

17. User Rights

Depending on applicable law, the user may have the right to request access, correction, deletion, or limitation regarding certain personal information. Some requests may be subject to identity verification, legal exceptions, retention obligations, fraud prevention, or protection of third-party rights.

18. Changes to This Policy

We may update this Privacy Policy at any time to reflect legal, operational, technological, or commercial changes. The current version will be the one published on the site with the last update date.

19. Contact

For questions, requests, or notices related to privacy, you can contact us at: contact@myhelperfix.com

20. Important Notice

This Policy describes our general practices. It does not constitute a legal opinion on whether the company is or is not subject to a specific regime in all cases. The exact regulatory classification may depend on the actual operating model, the type of services provided, and applicable regulations.